CSCs provide exceptional service over the phone to our clients. They are our clients' first point of contact with Careica Health and are instrumental in shaping a positive first impression. A typical day includes answering incoming calls, orienting clients to our services and process, booking appointments and performing administrative functions. They ensure our Careica Health team members have the information needed to provide high quality care.

Similar to a medical office assistant position, Clinical CSCs are located in our local offices and provide support and direction to clients. They are often our clients' first in-person contact with Careica Health and are instrumental in building on the initial positive impression. Whether it is answering questions over the phone or assisting in-person at the reception area, Clinical CSCs make a client's experience effortless.

Clinic Representatives meet with Careica Health's community partners, family doctors, respirologists, allied healthcare professionals and the general public to build strong relationships and provide education on the programs we offer. They also gather important feedback from these stakeholders that enables us to tailor and improve our processes and services.

Our Service & Repair Technicians provide prompt and reliable service for those requiring repair to sleep and oxygen medical equipment. They work in Careica Health's Morden, Manitoba office, where we operate our authorized Canadian service and warranty repair centre for respiratory equipment.

HOTs are the primary point of contact for Careica Health's home oxygen clients. They visit client homes to set up and maintain oxygen systems, as well as replenish portable oxygen supplies. HOTs are known to go above and beyond to show Careica Health's dedication to helping our client's live comfortably and confidently at home. Often, they become cherished members of our clients' support system.

Our Registered Respiratory Therapists, Registered Nurses and Licensed Practical Nurses are highly skilled healthcare professionals who evaluate, treat and maintain a clients cardiopulmonary function as part of the healthcare team. Our clinicians educate and equip Careica Health's clients with the tools they need for successful therapy, while monitoring to ensure effective treatment. Careica Health's clinicians find great satisfaction in developing long-term relationships with clients, something that is often not possible in hospital environments.

Our Communications, Finance, Human Resources, Information Technology, and Materials Management teams work behind the scenes, so the focus of our front-line Careica Health team remains on the client. They work relentlessly to continuously improve the knowledge, tools and processes of the entire Careica Health team. Our corporate teams are instrumental in Careica Health's ability to provide industry leading client service and care.